About Us

Glide Online Travel Clinic is designed for people who want to reduce their risks of preventable illness while travelling overseas. This includes accessing the right vaccinations, prescriptions for preventive anti-malarial tablets and other stand-by medications. Your travel doctor will also provide other advice on how to avoid common problems and stay healthy while overseas.

Prescriptions for immunisations and other medication is sent to your inbox and your doctor will recommend a local pharmacy where you can have your immunisations performed, scripts filled and pick up all your other pre-travel essentials.

Glide travel doctors provide advice to medically stable travellers prior to travel. Consultations for any new illnesses or medical issues should be performed by your general practitioner prior to seeing a travel doctor. For any medical issues which arise while you are overseas you should see a doctor in the area you are travelling.

Glide Online Travel Clinic utilises pharmacist-delivered immunisations. Not all pharmacy sites are able to vaccinate children under 5 years of age. Also, pharmacies are not yet able to offer yellow fever immunisations. Take our eligibility quiz to find out if this will affect you.

In cases where you cannot be vaccinated at your pharmacy, you can still access a consult through Glide Online Travel Clinic. Your travel doctor will arrange referral to another medical service for your immunisations.

Glide Online Travel Clinic provides travel medicine advice for healthy people and those with stable long-term medical issues. People with new symptoms and other new issues are encouraged to see their general practitioner (or local emergency department for urgent problems). Once your new health problems have been addressed you can then see a travel doctor prior to going overseas.

Glide provides pre-travel consultations and preventive health advice and is not equipped to provide long distance medical care for acute health issues. For medical problems which arise while you are overseas you will need to seek out a local doctor or attend the emergency department of your nearest hospital.

Anyone 18 years or older with an upcoming overseas trip and stable health can book a travel medical consult with Glide Online Travel Clinic.

Those under 18 years can be booked in by their parent or guardian, provided both can attend the consult together. The service works best for children who are five and over. Younger children can also have a consult with Glide Online Travel Clinic, but they may need to be referred to another medical service for their vaccinations.

Yes. If you will be travelling together, we suggest parents or guardians book for themselves first. If you can, it’s best to find a time where consecutive booking slots are available so parents and children can be seen in consecutive consults by the same doctor.

The service works best for children who are five and over. Younger children can also have a consult, but may need to be referred to another medical service for their vaccinations.

Regulations in NSW prevent pharmacists from administering vaccinations to people under five years old. It is still possible to obtain a travel medicine consultation with Glide Online Travel Clinic for your young child, but if they require vaccinations, they may need to be referred to another medical service.

Yes. Please email us at info@glideonlinetravelclinic.com.au to arrange an appointment incorporating a telephone interpreter.

If you are having difficulty accessing our services due to a disability, please contact us so we can find a solution that works for you.

For children under 12 months old, a portion of the consultation fee is rebated by Medicare. See the Medicare website for details. For those over 12 months, consultations are privately billed.

There is no charge for Medicare card holders for vaccinations which are included on the National Immunisation Program schedule, provided you attend a pharmacy which participates in the NIPVIP program. These vaccinations include polio; measles, mumps, rubella; diphtheria, pertussis, tetanus; varicella; hepatitis B; pneumococcus; meningococcus ACWY; human papilloma virus; and others.

For other immunisations, like typhoid and hepatitis A vaccines, charges will depend on the pharmacy provider.

Every reasonable precaution is taken to maintain the highest level of privacy and security for your data. Glide Online Travel Clinic follows the Australian Privacy Principles and all relevant legislation when dealing with confidential patient information. Our practice software, Helix, is built on the Microsoft Azure cloud platform, which has undertaken extensive accreditation reviews with the Australian Signals Directorate. Data is backed-up across two servers in Sydney and Melbourne. Our hardware is kept updated with the latest security features to comply with the Australian Signals Directorate's 'Essential Eight'.

For the best experience, you will need a high-speed internet connection and a phone, tablet or computer with a functional camera, microphone and speaker.

If you have to cancel your booking, for whatever reason, a 50% refund is available provided you cancel more than 24 hours prior to your consultation. Just email us with your details.

Your receipt is emailed to you on the day you make your booking. If you can't find it, remember to check your spam folder. A tax invoice can also be obtained by emailing us.